Refund policy

At BloomBulk Botanicals, we are committed to providing high-quality rare, variegated, and exotic plants to our wholesale customers worldwide. Please review our policy carefully before placing your order.

1. Returns

• Due to the perishable nature of live plants, we do not accept returns once the shipment has been delivered.

• If you receive damaged or incorrect plants, please contact us within 24 hours of delivery with clear photos of the plants and packaging.

2. Refunds

Refunds will only be issued in the following cases:

• Plants arrive significantly damaged during transit (not minor cosmetic issues).

• The wrong variety or quantity was delivered.

To request a refund, please email sales@bloombulkbotanicals.com with:

• Your order number

• Clear photos of the plants and packaging

Approved refunds will be processed within 7 business days.

3. Shipping Delays or Issues

We understand that international shipping can sometimes face delays due to customs, weather, or carrier issues. If you experience any problems with your shipment, please contact us immediately. We will work with you and the shipping provider to resolve the situation as quickly as possible.