Effective Date: July 8, 2026
Welcome to BloomBulk Botanicals. By accessing our website, placing an order, or purchasing from us, you agree to the following Terms of Service. Please read these terms carefully before completing your purchase.
1. Our Products
BloomBulk Botanicals specializes in wholesale supply of rare, variegated, and exotic live plants (such as Monstera, Philodendron, and other premium varieties). Because our products are living plants, each specimen is naturally unique. Size, leaf count, root development, coloration, variegation patterns, and overall appearance may vary from photos shown on our website or marketing materials.
Product photos are provided for reference only unless clearly stated that the exact plant will be shipped.
2. Order Acceptance
All orders are subject to availability and confirmation. We reserve the right to refuse, cancel, or adjust any order due to inventory changes, pricing errors, export restrictions, suspected fraud, or legal requirements.
An order is considered confirmed only after payment has been successfully received.
3. Pricing & Payment
All prices are listed in U.S. Dollars (USD), unless otherwise stated. Prices may change without prior notice before payment is completed.
We accept payment methods shown on our website or confirmed directly by our team (including PayPal, bank transfer, or other options for wholesale buyers). Payment must be completed before export preparation begins.
4. Export & International Shipping
All shipments originate from Thailand. International plant export involves preparation, inspection, export documents, phytosanitary certification, cargo handling, customs clearance, and final delivery.
Estimated shipping timelines are for reference only and are not guaranteed. Delays may occur due to airline schedules, customs, agricultural inspections, weather, government procedures, holidays, or other circumstances beyond our control.
5. Customer Import Responsibility
Customers (wholesale buyers, nurseries, growers, landscapers, and retailers) are responsible for understanding and complying with all import rules, permits, and plant regulations of their country, state, or region.
Any required import permits, local taxes, duties, quarantine requirements, inspection fees, or government charges are the responsibility of the customer unless clearly stated otherwise in writing.
6. Live Plant Condition Disclaimer
Live plants may experience stress during international transportation. Minor yellowing, leaf damage, dehydration, leaf loss, root stress, or cosmetic imperfections can occur and are considered normal shipping stress.
These conditions do not automatically qualify for a refund or replacement as long as the plant is generally viable and able to recover with proper care.
7. Inspection Upon Delivery
Customers must inspect their shipment immediately upon delivery. Any issues must be reported to us within 24 hours of delivery.
To support a claim, please provide:
• An uninterrupted unboxing video
• Clear photos of the affected plants
• Photos of the box and packaging condition
• A list of affected plants
Claims without sufficient evidence or submitted after 24 hours may not be accepted.
8. Compensation Policy
If a claim is approved, BloomBulk Botanicals may offer compensation in the form of replacement plants, store credit, partial refund, or another solution mutually agreed upon.
The compensation method will be determined based on the condition of the plants, evidence provided, and shipment circumstances.
9. Customs, Inspection & Government Delays
We are not responsible for delays, plant stress, or damage caused by customs inspection, agricultural authorities, government agencies, airport handling, or opening of boxes by officials. These processes are outside our control.
10. Limitation of Liability
Our maximum liability is limited to the amount paid for the affected products. BloomBulk Botanicals is not responsible for indirect losses, lost profits, resale losses, business interruption, or consequential damages.
11. Force Majeure
BloomBulk Botanicals is not liable for failure or delay caused by events beyond our reasonable control, including airline delays, customs issues, natural disasters, extreme weather, government restrictions, pandemics, labor strikes, war, or transportation disruptions.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
13. Contact Us
For questions regarding these Terms of Service, please contact us at sales@bloombulkbotanicals.com or through our official communication channels.
BloomBulk Botanicals